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Interpreter Services For Nelson Marlborough Health

Details

RFx ID : 19239991
Tender Name : Interpreter Services For Nelson Marlborough Health
Reference # : NMH-0006
Open Date : Friday, 17 November 2017 3:00 PM (Pacific/Auckland UTC+13:00)
Close Date : Friday, 16 February 2018 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80110000 - Human resources services
  • 80161500 - Management support services
  • 80172000 - Professional communication services
  • 85101600 - Healthcare provider support persons
  • 85101700 - Health administration services
  • 85121700 - Healthcare providers specialists services
  • 86101700 - Non scientific vocational training services
  • 86101800 - In service training and manpower development
Regions:
  • Marlborough
  • Nelson
  • Tasman
Required Pre-qualifications : None
Contact : Andrew Goodger
andrew.goodger@nmdhb.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

What we need
Nelson Marlborough Health provides a wide range of health services to the people of Nelson and Marlborough. As the population has become increasingly more ethnically diverse the need for interpreters in the health setting has grown.
We are seeking an organisation who can manage and coordinate the face to face interpreter/ communicator workforce for Nelson Marlborough Health services ensuring that interpreters are available that are skilled, trained to deliver services in a health environment and well supported. Linked with these services we also want an organisation who can provide our staff with cultural competency training and knowledge of best practice for working with interpreters.

What we don’t want
We do not require the delivery of telephone based or written interpreting services. We do not want proposals that focus on only one part of the District.

What’s important to us
Nelson Marlborough Health is looking for credible providers who have the knowledge and capacity to provide quality assurance for interpreter services, leading to positive and successful interactions for our clients with health services. Providers will need to have effective networks within the ethnic communities of Nelson and Marlborough to ensure that the needs of local communities are being met by:
• ensuring that patients who need a translator to have a quality interaction with our health services are getting skilled translators;
• that our health staff have the opportunity to learn about how best to interact with people from different cultures.