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RFQ for Social Media Monitoring Tool


Tender Closed
RFx ID : 27637022
Tender Name : RFQ for Social Media Monitoring Tool
Reference # :
Open Date : Thursday, 29 June 2023 12:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Wednesday, 26 July 2023 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Quotations (RFQ)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
  • 80170000 - Public relations and professional communications services
  • Auckland
  • Wellington
Exemption Reason : None
Required Pre-qualifications : None
Contact : Lindsey Poll
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND

The National Emergency Management Agency (NEMA) works to build a safe and resilient Aotearoa New Zealand by empowering communities before, during and after emergencies. The Communications unit / Te Rōpū Tuku Kōrero manages NEMA’s public education programme and digital channels, leads public information management during a national response, champions and enables accessible emergency information, and provides communications support and advice to internal and external stakeholders.

NEMA requires a social media management tool that enables NEMA staff (communications team, response Public Information Managers (PIMs) and the Monitoring and Reporting (MAR) team, to more efficiently and effectively run NEMA’s five social media channels. The tool will provide efficient management all our social channels including planning, posting, scheduling, monitoring, and analytic analysis, in one place so we can effectively execute our social media strategies.

We are seeking quotes from experienced solutions providers of online social media management tools. Suppliers must submit quotes using the Response Form by the deadline 12:00 noon 26 July 2023. Respondents must also complete the Cloud Assessment Tool and submit with their response.

We would like to identify a prefered solution by October 2023. The prefered solution(s) will undergo security testing before contract award with a go live date of April 2024.

All communication regarding this opportunity must be submitted via the GETS Q&A function.

RFx Outcome

This tender has been awarded. Total spend value $ 98,678.

  • Hootsuite Inc - CANADA

Further Award Information:
Please note contract value is in USD.

Award Date: Monday, 15 April 2024 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Tuesday, 7 May 2024 4:10 PM (Pacific/Auckland UTC+12:00)