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Nelson City Council - 1484 Parking Meter Renewal - RFP - Sep2019

Details

Tender Closed
RFx ID : 21560199
Tender Name : Nelson City Council - 1484 Parking Meter Renewal - RFP - Sep2019
Reference # : A2245726
Open Date : Monday, 9 September 2019 10:00 AM (Pacific/Auckland UTC+12:00)
Close Date : Thursday, 10 October 2019 3:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 46161500 - Traffic control
Regions:
  • Nelson
Exemption Reason : None
Required Pre-qualifications : None
Contact : Matt Bruce (Team Leader Transport Operations, Nelson City Council)
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Council requires supply of parking meters to replace current meters which are old and nearing obsolescence. The current pay and display machines are over 10 years old and have had no substantial upgrade over this time. Down time has increased leading to customer frustration and increased maintenance costs. The use of pay and display tickets has created an environmental waste problem which has drawn significant public attention.

Meters are currently integrated to a web portal which reports basic parking information and fault information. Enforcement is achieved by checking pay and display tickets and issuing infringement notices. The bespoke (not phone/tablet type app) enforcement hardware is standalone and requires a daily download into council systems.

Given the Nelson parking context and the challenges that the City faces, the following are the key drivers for change:
(a) Maintenance costs, machine faults and downtime are increasing with the age of the machines. This will only get worse as the meters become obsolete. The single head meters are already obsolete with very limited availability of spares.
(b) The current system provides a poor user experience, with complaints about faulty machines, usability, and the inability to use modern payment methods.
(c) Smarter technology offers the opportunity to improve enforcement levels and therefore influence parking turnover.
(d) The plastic and paper tickets used in the current pay and display machines has created a waste problem in Nelson, and raised concern in the community.
(e) Council are interested in the potential for any future parking system’s technology to monitor parking utilisation.

The meters must integrate with an enforcement system (to be purchased in an RFP additional to this one) by means of a cloud-based service.

The cloud-based service must integrate with Council's MagiQ financial system to track and receive payments for infringement notices.

Council now seeks the following services in response to this RFP:
(a) Supply and Install of Meters (Appendix 2 Requirements sections 1.1 - 1.8), and
(b) Maintain Meters (Appendix 2 Requirements sections 1.9 - 1.13)