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Talent Acquisition Tools - Cognitive Testing and Video Interviewing

Details

RFx ID : 33367571
Tender Name : Talent Acquisition Tools - Cognitive Testing and Video Interviewing
Reference # : TALACQ001
Open Date : Tuesday, 27 January 2026 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Wednesday, 25 February 2026 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 45110000 - Audio and visual presentation and composing equipment
  • 45120000 - Photographic or filming or video equipment
  • 45130000 - Photographic and recording media
  • 55000000 - Published Products
  • 80000000 - Management and Business Professionals and Administrative Services
  • 81110000 - Computer services
  • 81160000 - Information Technology Service Delivery
  • 82100000 - Advertising
  • 82110000 - Writing and translations
  • 86000000 - Education and Training Services
  • 94101500 - Business associations
  • 94101600 - Professional associations
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Michelle Knapton
TendersMGT@ird.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Inland Revenue (IR) is a large Government Agency with the primary responsibility of administering New Zealand's tax system and other social policy products. IR's customer centric operating model requires a large number of Customer Service Officers (CSO). The CSO is critical to IR as a CSO is often the first line of interaction between IR and its customers.

IR's Talent Acquisition Team has the organisational responsibility to ensure recruitment 'best practices' are applied, enabling IR to have the best opportunity to attract and appoint the right individuals into these critical CSO roles. This procurement is specifically to find suitable suppliers who have the technical systems to provide:
- Candidate Cognitive Testing; and
- Video Interviewing services.

We are no looking to engage these services through a third party or service aggregator. We are looking for a direct engagement with a supplier or suppliers who deliver and support these tools.

If you provide one or both of these services, please subscribe to this notice and download the attached documents. If you meet our requirements, please respond to this tender by the close date.