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Offshore debt collection and associated services

Details

Tender Closed
RFx ID : 25571124
Tender Name : Offshore debt collection and associated services
Reference # : OFFD01
Open Date : Tuesday, 22 March 2022 12:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Tuesday, 26 April 2022 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 84101700 - Debt management
  • 84110000 - Accounting and bookkeeping services
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Glenda Stewart
tendersmgt@ird.govt.nz
Alternate Physical Delivery Address  : tendersmgt@ird.govt.nz
Alternate Physical Fax Number  :
Agency Address :
Overview

Inland Revenue (IR) is seeking supplier(s) who can demonstrate ethical and lawful offshore debt collection practices, has experience and specialist knowledge within Australia and/or the United Kingdom. Supplier(s) with global reach and/or extensive networks for providing offshore debt collection are also welcomed. These services include contacting debtors, establishing payment arrangements with debtors, track and trace services, process serving services, and legal services.

IR wants supplier(s) who can become a trusted partner, with the ability to provide meaningful insights and reporting on outcomes achieved through their services. Robust processes, systems and care of IR’s customers throughout the debt collection process is of huge importance and value to IR.

RFx Outcome

This tender has been awarded.

  • Baycorp (NZ) Limited - NEW ZEALAND
  • CCI Credit Management Limited - UNITED KINGDOM
  • Sparke Helmore Lawyers - AUSTRALIA

Further Award Information:
Baycorp (NZ) Limited, CCI Credit Management Limited and Sparke Helmore have all been successfully awarded contracts for offshore debt collection and associated services.

Award Date: Friday, 30 September 2022 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Tuesday, 25 October 2022 2:35 PM (Pacific/Auckland UTC+13:00)