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Future Proofed Contact Centre (TaaS)

Details

Tender Closed
RFx ID : 25511176
Tender Name : Future Proofed Contact Centre (TaaS)
Reference # : Restricted Tender
Open Date : Tuesday, 8 March 2022 4:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 25 March 2022 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Notice of Information (Advance Notice) (NOI)
Tender Coverage : All of Government  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • New Zealand
Required Pre-qualifications : None
Contact : Catherine Brownlie
TendersMGT@ird.govt.nz
Agency Address :
Overview

Inland Revenue (IR) will shortly be seeking proposals from the Common Capability ICT Telecommunications as a Service (TaaS) panel of providers with respect to the ongoing provision and implementation of Contact Centre services, as IR looks to future proof our Contact Centre with a strategic solution.

RFx Outcome

This tender has been completed.

Further information:
Completed by system

Date RFx was completed/updated: Saturday, 26 March 2022 12:55 AM (Pacific/Auckland UTC+13:00)