Request for Proposal for Business Process Analysis Tool

Details

Tender Closed
RFx ID :	2094364
Tender Name :	Request for Proposal for Business Process Analysis Tool
Reference # :	PRO-SRFx-00000055
Open Date :	Thursday, 31 July 2014 9:00 AM (Pacific/Auckland UTC+12:00)
Close Date  :	Friday, 29 August 2014 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	43230000 - Software 81110000 - Computer services
Regions:	International
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Fiona MacDonald +64 4 978 6274
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

In the last twenty years Inland Revenue’s (IR) role has expanded from solely the administration of tax revenue to also administering a wide portfolio of major social policy functions (Working for Families, Student Loans, Child Support, and KiwiSaver). This addition of social policy products and services to technology built for tax products has resulted in complexity.

Transformation is required to meet the expectations of customers, respond faster to Government policy changes and deliver Better Public Services. A business-led, technology-enabled change programme will implement the infrastructure and capability that will underpin a modern revenue system. IR’s vision, as set out in IR for the Future, is to be an organisation recognised for service and excellence.

The purpose of this request for proposal (RFP) is to call for proposals for the supply of a business process analysis tool (BPA), to support BT, to model and manage business processes and to test the efficiency and effectiveness of transitional and future business processes during transformational phases.
Inland Revenue requires a software provider and / or supplier to provide a BPA tool and professional services to support the successful introduction of the BPA tool.
The objectives of this procurement are to:
 Secure the supply of a BPA that provides the ability to model, manage and fully analyse the efficiency and effectiveness of current and future Inland Revenue business processes;
 Secure a BPA tool that improves the development and design of IR business processes;
 Supply services to configure the selected BPA tool;
 Supply of services to deliver training material and conduct/support training of users;
 Supply of services to support migration of existing process maps and frameworks;
 Supply services to support implementing the tool.

This tender has been awarded to:

• Cognizant Technology Solutions New Zealand Limited
• SoftwareAG

Award Date: Monday, 16 February 2015 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Monday, 16 February 2015 12:47 PM (Pacific/Auckland UTC+13:00)