CC1905 Customer Satisfaction Surveys

Details

Tender Closed
RFx ID :	31175496
Tender Name :	CC1905 Customer Satisfaction Surveys
Reference # :	CC1905
Open Date :	Monday, 3 March 2025 4:00 PM (Pacific/Auckland UTC+13:00)
Close Date  :	Monday, 24 March 2025 4:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit :	Invercargill City Council
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Sole Agency  [?]
Categories :	80140000 - Marketing and distribution 80170000 - Public relations and professional communications services
Regions:	Southland
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Lauren McKinnel ICCProcurement@icc.govt.nz 021611182
Alternate Physical Delivery Address  :	101 Esk Street, Invercargill 9810
Alternate Physical Fax Number  :
Agency Address :

Invercargill City Council requires delivery of a survey with residents of the city (including but not limited to ratepayers) where data is collected on a continuous basis throughout the financial year (1 July to 30 June) and reported quarterly.

The survey is required to deliver three types of data:
1. Performance
2. Topical issues
3. Level of service and investment

The results of this survey will be used to:

• Report on annual KPIs for different areas of Council
• Inform Councillors decision making as part of the Long-term Plan
• Inform Councillors and Executive leaders’ decision making in relation to strategic planning for delivery of Council services.

This tender has been awarded.

• PublicVoice - PO Box 44202, Lower Hutt, Wellington, 5010, NEW ZEALAND

Award Date: Wednesday, 7 May 2025 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Friday, 9 May 2025 9:07 AM (Pacific/Auckland UTC+12:00)