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Invitation to Partner for the Sustaining Tenancies Service Providers' Panel

GETS remains operational. If you need support with GETS, contact Please be patient as the helpdesk is operating at reduced capacity.


RFx ID : 22388964
Tender Name : Invitation to Partner for the Sustaining Tenancies Service Providers' Panel
Reference # :
Open Date : Monday, 2 March 2020 4:00 PM (Pacific/Auckland UTC+13:00)
Close Date : Friday, 10 April 2020 2:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 93140000 - Community and social services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact :
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Sustaining Tenancies service is a prevention programme which provides funding for community-based providers to support individuals and whānau in private or public housing who need help to sustain their tenancy and address any issues that are putting their tenancy at risk.

A sustainable tenancy is one that can be maintained successfully by the tenant throughout the life of the tenancy. For this to happen, certain conditions need to be in place; the property needs to be appropriate for their needs, the tenant needs to possess the skills required to maintain their tenancy, and the tenant needs to meet their tenant responsibilities. The Sustaining Tenancies service assists vulnerable tenants to avoid eviction or exiting their tenancy under duress.

The programme is led and coordinated by the Ministry of Housing and Urban Development and is currently operational in Auckland, Wellington, Christchurch, Northland, Rotorua, Hamilton, Napier and Hastings. The current programme runs until 30 June 2020, supporting up to 550 households.

The existing service has been redesigned with national stakeholders. The redesigned service will support up to 4,650 individuals and whānau in both public and private rental housing over three years from 1 July 2020.

Sustaining Tenancies services are based on relationships between people and groups: social/key workers, people accessing services, whānau and their connections, multidisciplinary teams, wider health and social services, communities and advocates. Providers working in ways that acknowledge Kaupapa Māori principles enable the creation of strong relationships between Providers, tenants and HUD.