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ADHB Enterprise Workflow Platform

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components, please keep this mind when preparing your response for submission via GETS.


RFx ID : 23789694
Tender Name : ADHB Enterprise Workflow Platform
Reference # : P20-445
Open Date : Friday, 18 December 2020 10:30 AM (Pacific/Auckland UTC+13:00)
Close Date  : Monday, 8 February 2021 3:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43233700 - System management software
  • Auckland
Exemption Reason : None
Required Pre-qualifications : None
Contact : Francis Ip
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Request For Proposals for an Enterprise Workflow Platform to reduce risk and improve the quality of the services provided.

The scope of this RFP is for completely cloud-based solution for Auckland District Health Board (ADHB) Enterprise Workflow Platform, the platform must have capability to manage the IT workflows for various incidents and requests.

In April 2020, ADHB procured ServiceNow platform to support its response to COVID-19 and paper lite automation and workflow strategy. Various solutions have since been delivered and are operating successfully. ADHB has now reached a point they require additional workflow and automation capability to meet their future requirements and needs to leverage additional functionality and modules at a greater scale.