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Secure Communications Service – Paging Replacement solution

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components, please keep this mind when preparing your response for submission via GETS.


RFx ID : 23487275
Tender Name : Secure Communications Service – Paging Replacement solution
Reference # : P20-441
Open Date : Tuesday, 20 October 2020 5:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Tuesday, 8 December 2020 3:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43190000 - Communications Devices and Accessories
  • Auckland
Exemption Reason : None
Required Pre-qualifications : None
Contact : Priti Dabas
021 040 6689
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Request for Proposal for a Secure Communications Service – Paging Replacement solution to replace our existing Paging solution for Critical Communications to the Emergency services.

The scope of this Request for Proposal is for services to enable an Emergency Paging/Critical Messaging platform that manages all identities (Clinical, security and facilities workers plus messaging devices) managed by healthAlliance N.Z. Limited for the Northern Region DHBs.

Hospitals rely on pagers connected to a dedicated paging network as a means to summons first responder and other health care personnel while they are on call or for other communications. Pagers have a number of advantages (relatively low cost, long standby battery life, ability to be shared by staff i.e. do not have a “personal number” like a mobile phone, small form factor, more effective in-building and wide area coverage compared with cellular networks) and disadvantages (missed messages due to being out of coverage, no read/receipt functionality, issues with scrambled message content, very limited audit and security capabilities).

A Secure Communications Service Solution should help with establishing a modern two way secure Critical communications to the Emergency services, thereby providing reliable and more efficient communication and value add activities.