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Appointment of Suppliers to the Panel for the supply of Outsourced Clinical Transcription Services

Details

Tender Closed
RFx ID : 19331096
Tender Name : Appointment of Suppliers to the Panel for the supply of Outsourced Clinical Transcription Services
Reference # : P17-277
Open Date : Friday, 15 December 2017 11:00 AM (Pacific/Auckland UTC+13:00)
Close Date : Friday, 2 February 2018 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : On behalf of procurement agent  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 85000000 - Healthcare Services
Regions:
  • Auckland
  • Northland
Required Pre-qualifications : None
Contact : Hugo Singh
hugo.singh@healthalliance.co.nz
021711875
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Clinical Transcription Services relates to the process where digital dictation by District Health Board (DHB) clinicians is converted into clinical documentation system templates. Each of the Northern Region DHBs (NRDHBs) have their own in-house Clinical Transcription Service Team with approximately 165 clinical transcriptionists across 4 District Health Boards. They receive a combined 175 – 220 hours of dictation per week day from more than 6000 authors across more than 70 clinical specialties, using multiple document templates (see Appendix C for a list of specialties).

All overflow work volume that this team is unable to transcribe is out-sourced to Transcription Service Providers.

The NRDHBs spend approximately NZD $1 million on this out-sourcing activity (forecasted demand). This RFP seeks to establish a panel of suppliers to provide out-sourced Transcription Services for overflow work volume.