Supplier log in
IT Service Desk services
Details
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Tender Closed
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| RFx ID : | 18156610 |
| Tender Name : | IT Service Desk services |
| Reference # : | P16-215 |
| Open Date : | Friday, 18 November 2016 3:30 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Tuesday, 24 January 2017 2:00 PM (Pacific/Auckland UTC+13:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Francois Zegers francois.zegers@healthalliance.co.nz +6421 605 691 |
| Alternate Physical Delivery Address : | |
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| Agency Address : | NEW ZEALAND |
This RFP is issued by healthAlliance N.Z. Limited. The scope of the managed services to be provided by the successful respondent are IT Service Desk services between the hours of 7 p.m. and 7 a.m. on 365 day basis, including public holidays in New Zealand. The healthAlliance IT Service Desk currently provides 24 x 7 IT support to District Health Boards (and related entities) in the Northern Region of New Zealand. We invite proposals from suppliers who meet the technical, commercial and other requirements set out in this RFP and who wish to enter into an Agreement to supply these managed services to healthAlliance.
No Winner As a result of a review of internal processes, healthAlliance management has decided that outsourcing part of its IT service desk would not create a sustainable model for the Northern Region DHB end users and consumers of the IT service desk services
