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RFT Warmer Kiwi Homes - Service Providers (heat pumps)


Tender Closed
RFx ID : 20994221
Tender Name : RFT Warmer Kiwi Homes - Service Providers (heat pumps)
Reference # : WKH 19-20-HSP-HP
Open Date : Friday, 3 May 2019 3:00 PM (Pacific/Auckland UTC+12:00)
Close Date : Wednesday, 29 May 2019 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Tenders (RFT)
Tender Coverage : Sole Agency  [?]
Categories :
  • 52140000 - Domestic appliances
  • 72110000 - Residential building construction services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Geoff Carter
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

Warmer Kiwi Homes (WKH) is a government-funded programme designed to support New Zealand families to live in warmer, drier homes.

EECA, which runs the programme, expects to provide funding for approximately 22,000 heating appliances over the next three years. The majority of these heating appliances are expected to be heat pumps.

This RFT relates to the selection of Service Providers (heat pumps) with the capacity, capability and commitment to supply and install approved, single-split non-ducted heat pumps for eligible owner-occupied homes across New Zealand for the next three years as part of the WKH heating programme. The RFT contains a list of the approved heat pumps (selected through a previous RFQ process) to be installed through this programme.

Service Providers (heat pumps) will be required to deliver the following as part of the programme:
■ Follow-up leads provided by EECA with qualifying home owners
■ Order Approved Heating Appliances (listed in the table below) from Approved Heating Product Suppliers whose products you have been approved by them to install
■ Accurately scope and price each installation
■ Provide high quality customer service
■ Provide quality, cost effective installations
■ Train homeowners in the correct use of the heating appliance
■ Provide after-sales support and meet manufacturers’ warranty conditions.

Respondents should note the “Supplier Briefing” requirements set out in Section 1.2 of the RFT.