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Request for Proposals for a Civil Registration Solution

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 24719668
Tender Name : Request for Proposals for a Civil Registration Solution
Reference # : DIA/2021/006 Restricted Tender
Open Date : Tuesday, 24 August 2021 4:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Sunday, 26 September 2021 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 80000000 - Management and Business Professionals and Administrative Services
  • 81000000 - Engineering and Research and Technology Based Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • 93000000 - Politics and Civic Affairs Services
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : DIA Procurement
tenders@dia.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The Department of Internal Affairs (the Department) Kāwai ki te Iwi or Service Delivery and Operations (SDO) Branch is one of the Department’s most public-facing branches, providing customers with a wide variety of services, products, and advice. The Te Ara Manaaki programme is supporting SDO to reimagine and redesign its identity and life event products and services – putting customers and their whānau at the heart of everything we do.

This Request for Proposals relates to the purchase of implementation and support services for a Civil Registration solution.

The outcome we seek is a modern, comprehensive, resilient solution for managing information about life events that is more scalable, cheaper and easier to maintain. It will be safe, robust, and flexible enough to meet the future needs of New Zealanders, including expectations of simple, quick, and efficient services that they can access on their own terms, in their own time, and in a way that suits them.

RFx Outcome

This tender has been awarded.

  • DWS (NSW) Pty Ltd - Lvl 8,146, Arthur Street, North Sydney, NSW, 2158, AUSTRALIA

Further Award Information:
The Department of Internal Affairs (45 Pipitea Street, Thorndon, Wellington) has awarded the contract for this Civil Registration Solution opportunity to DWS (NSW) Pty Ltd (Lvl 8,146, Arthur Street, North Sydney, NSW, 2158, AUSTRALIA).

Date of Contract Award: 29/03/2022
Initial term of the Contract: 5 years
Rights of renewal: up to two extensions of two years each (i.e. 5+2+2) followed by annual rollover subject to review
Type of Procurement Process used: two stage, open Registration of Interest (ROI) and closed Request for Proposals (RFP)

Award Date: Tuesday, 29 March 2022 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Thursday, 31 March 2022 12:13 PM (Pacific/Auckland UTC+13:00)