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DIA Enterprise Support Services (ESS) Solution Request for Proposal

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.


Tender Closed
RFx ID : 22198435
Tender Name : DIA Enterprise Support Services (ESS) Solution Request for Proposal
Reference # : DIA/2020/001
Open Date : Wednesday, 22 January 2020 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date  : Thursday, 27 February 2020 5:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : GETS question function via, We will manage all external communications through GETS
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Related Tenders:

We are seeking proposals from solution (software, and implementation services) providers in this RFP (“RFP – Software”) for a new enterprise support services (ESS) solution with a focus on Financial Management Information Systems (FMIS). Our initial contract is expected to be for the Core Finance modules currently provided by Inland Revenue.

This new solution should also cover business processes for human resources, procurement, enterprise asset management and corporate functions (such as Work Health & Safety, Business Continuity & Emergency Management). We expect to implement these functions in later phases.

As part of the overall solution, we are seeking implementation services– these implementation services may be supplied by the software provider or a different service provider(s).

We may elect to undertake a further request for proposal for an implementation and/or support service provider (s) (“RFP – Implementation Services”).

Supplier briefings will be held in Wellington between 3 - 5 February 2020. To register for these briefings, submit your interest to the email function via GETS. More information will be made available in due course.


Commercial Services

RFx Outcome

This tender has been awarded.

  • Oracle New Zealand - 93-97 Customhouse Quay, Wellington, 6011, NEW ZEALAND

Further Award Information:
Agency Name and Address: Department of Internal Affairs. 45 Pipitea Street, Wellington, 6011
Successful Supplier: Oracle New Zealand
Address: 93-97 Customhouse Quay, Wellington, 6011, NEW ZEALAND
Brief Description: Enterprise support services (ESS) solution to replace our current on-premise solution. This new solution should cover business processes for human resources, procurement, finance, enterprise asset management and corporate functions.
Signed: 7th August 2020
Initial Term: 7 Years
Estimated Spend: $8,000,000
Procurement Process - Open RFP for Software Vendor, followed by closed RFP for Implementation Service Provider based on Software Vendor’s preferred partners.

Award Date: Monday, 21 September 2020 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Saturday, 27 June 2020 4:30 AM (Pacific/Auckland UTC+12:00)