Supplier log in
CIAL ROI 2022 - 019 Technology Support Services
Details
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Tender Closed
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| RFx ID : | 25504521 |
| Tender Name : | CIAL ROI 2022 - 019 Technology Support Services |
| Reference # : | 2022 - 019 |
| Open Date : | Monday, 7 March 2022 11:00 AM (Pacific/Auckland UTC+13:00) |
| Close Date : | Friday, 8 April 2022 12:00 PM (Pacific/Auckland UTC+12:00) |
| Tender Type : | Registration of Interest (ROI) |
| Tender Coverage : | Sole Agency [?] |
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| Required Pre-qualifications : | None |
| Contact : |
Jenna Serfontein jenna.serfontein@cial.co.nz 027 265 4292 |
| Alternate Physical Delivery Address : | |
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Christchurch International Airport Limited (CIAL) invites submissions from respondents for CIAL’s Technology Support Services, which shall include, at a minimum, those services described in Section 3 and associated documents within this Registration of Interest.
CIAL is a business of approximately 200 staff, with very diverse roles supporting a complex operational environment. As part of that broader team, the Technology Services team is equally reflective of the role diversity and relatively small size, with 11 full-time equivalent, ITIL aligned staff. Historically this team have been complimented with external partners to achieve:
• An internal team that can add value to the technology direction and implementation with in depth knowledge of the business, requirements, and complex operating environment with numerous stakeholders (internal and external);
• A balance of efficiency to meet the demanding operational needs of a 24/7 business;
• The flexibility to adjust to the varying business demands;
• The leveraging of specialist skills or knowledge as required, given the span of projects and requirements;
• The availability of technology, market, and industry knowledge that would be difficult to maintain internally; and
• The outsourcing of functions that are needed for good maintenance, but do not specifically add value and are more efficiently completed by a specialist vendor e.g. software patching.
