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Totara Learning Management System (LMS) Licence Subscription and Support Services

Details

Tender Closed
RFx ID : 24391723
Tender Name : Totara Learning Management System (LMS) Licence Subscription and Support Services
Reference # : 21PROCICT019
Open Date : Friday, 4 June 2021 12:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 16 July 2021 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Cluster  [?]
Categories :
  • 60101100 - Electronic learning aids
  • 86000000 - Education and Training Services
Regions:
  • Canterbury
  • Marlborough
  • Nelson
  • Otago
  • Southland
  • West Coast
Exemption Reason : None
Required Pre-qualifications : None
Contact : Rhys Evans
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The South Island Alliance (SIA) manages the healthLearn Learning Management System (LMS) which is a hosted solution platform for the five South Island District Health Boards (DHBs) located on a Totara Learn Platform. SIA is seeking a Totara Partner for delivery of our ongoing services and support model. Support will scale up or down according to usage and uptake.

What we need:
We need a Totara partner capable of supporting all five South Island DHBs with Business As Usual work and possible future development work.

What we don’t want:
We don’t want any other Learning Management System at this time.

What’s important to us:
A support partner should be able to show a good track record of supporting large organisations with their Totara Learn platforms. They should have the capacity to cover all five of the South Island DHBs

This RFP relates to the sourcing of ongoing service and support of SIA’s existing Totara Learn Learning Management System (LMS), health Learn.
Health Learn has been in place since 2013 and provides access to courses for, and supports, approximately 30,000 users. Health Learn is supported internally by a dedicated Administrator working in the SIAPO (South Island Alliance Programme Office) team.

RFx Outcome

This tender has been awarded.

  • Synapsys NZ Ltd - Level 1, 10 Courtenay Place, Te Aro, Wellington, Wellington, 6011, NEW ZEALAND
    Value $ 206,000

Further Award Information:
21PROCICT019

Description of goods, services or works:
Totara Learning Management System (LMS) Licence Subscription and Support Services

Canterbury District Health Board
Procurement
4 Rapide Way, Dakota Park, Christchurch 8011
Private Bag 4710
Christchurch
8140

Successful Supplier:
Synapsys NZ Ltd
PO Box 28
Lyttelton 8082

Date of contract award:
7 October 2021

Term of contract:
2 years initial term

The expected spend under the contract/s, or the highest and lowest offers the agency evaluated to award the contract:
$103,000 per annum

Type of procurement process used:
Closed RFP

Exemption to undertake Closed process reason:
Totara LMS has been used as the main e-learning platform by South Island DHBs since 2013 and has proven to be the most suitable solution. In 2019, a review by Deloitte has confirmed that Totara fits the needs of the online content delivery for the South Island Alliance. For technical reasons there is only one solution due to the costs in disruption in learning for clinical and non-clinical staff, training costs of DHB support staff and the cost of changing embedded practices for a new solution.
Totara LMS is distributed via a network of selected partners who also provide additional LMS services. The list of Totara partners is available on company website:
https://www.totaralearning.com/partners?f%5B0%5D=partners_regionb%3A116

Rhys Evans
Senior Procurement Specialist

Award Date: Thursday, 7 October 2021 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Tuesday, 19 April 2022 9:13 AM (Pacific/Auckland UTC+12:00)