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Provision of Self-Service Kiosks


Tender Closed
RFx ID : 19838553
Tender Name : Provision of Self-Service Kiosks
Reference # : 18PROCAS003
Open Date : Friday, 22 June 2018 6:00 AM (Pacific/Auckland UTC+12:00)
Close Date : Thursday, 26 July 2018 4:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 39121100 - Distribution and control centers and accessories
  • 45110000 - Audio and visual presentation and composing equipment
  • 55110000 - Electronic reference material
  • 55120000 - Signage and accessories
  • 81110000 - Computer services
  • 83110000 - Telecommunications media services
  • 83121600 - Information centers
  • 85101700 - Health administration services
  • Canterbury
Required Pre-qualifications : None
Contact : Provision of Self-Service Kiosks
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

CDHB has a vision for an integrated health service which seeks to improve the patient journey. The CDHB wants to promote independence for patients with regards to managing appointments and their information. These kiosks would be a first important step in facilitating this.
A new Outpatients Services Block is scheduled to be completed later in 2018. When it opens it will have a dedicated outpatient area (Outpatient Suite) that will be utilised by the proposed outpatient services.
The initial plan is to have approximately 20 self-service kiosks in place when the Outpatient Services Block opens (or soon after). Over the next three to five years additional kiosks may be required in other areas of Christchurch campus and other CDHB facilities bringing the possible total to 50 kiosks.
For further clarification- this RFP is only for supply of the physical kiosks. CDHB will be utilising Fingermark software in any resulting solution. As such, any proposed kiosk must be compatible with Fingermark software.
For avoidance of doubt, despite CDHB continuing to use existing Fingermark software with these kiosks, this will in no be way indicative of the kiosk tender outcome or otherwise.

Awarded Status

18PROCAS003 Provision of Self-Service Kiosks for the CDHB Christchurch Hospital Rebuild Projects.
Successful Supplier: Fingermark Limited. Term of Contract: Commencement Date 1 November 2018. Three year initial term (expiring 31 October 2021). 2+2 year optional contract extension terms (expiring 31 October 2025). Type of Procurement Process Used: Open Request for Proposal.
Andrew Saunders, Senior Procurement Specialist, Canterbury District Health Board.