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Supply of Broadband Testing and Reporting on Behalf of New Zealand Commerce Commission

Details

Tender Closed
RFx ID : 18796617
Tender Name : Supply of Broadband Testing and Reporting on Behalf of New Zealand Commerce Commission
Reference # :
Open Date : Friday, 30 June 2017 5:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 11 August 2017 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Andrew Harrison
andrew.harrison@comcom.govt.nz
Alternate Physical Delivery Address  : PO Box 2351, Wellington 6011
Alternate Physical Fax Number  :
Agency Address :
Overview

The New Zealand Commerce Commission (the Commission) is New Zealand's competition regulator. One of our functions is to actively monitor and promote competition in telecommunications markets; and ensure
consumers benefit from better service, prices and choice.
We are seeking proposals to implement and undertake nationwide measurement and reporting of the quality of experience for residential broadband services over a three year period.

We are looking for credible providers who have the capability, experience and infrastructure to deliver accurate and accessible quality of experience information on a regular basis. You will need to have a
proven track record in the management and implementation of broadband quality of experience testing, effective reporting and consumer engagement.

We are seeking to maximise the consumer benefits of testing, by making information more accessible to consumers to allow the comparison of actual performance with advertised performance. The testing
regime should be able to:
• Support consumers to make price/quality decisions between access technologies and broadband providers, by providing easily accessible, robust and relevant information.
• Accurately compare rural and urban broadband quality of experience.
• Assess and compare current offerings in the broadband market segment, such as fixed wireless.
• Deliver robust testing consistent with similar overseas regulators.
• Continue to evolve to remain relevant and consistent with good industry practice.

RFx Outcome

This tender has been awarded to:

  • SamKnows Limited

Further Award Information:
The Commerce Commission has awarded contract for the three year Broadband testing and reporting programme. The successful tenderer is

SamKnows Limited
135 Park Street
SE1 9EA
London
United Kingdom

The contract encompasses testing of up to 3,000 probes for a 36 month period, and quarterly public reporting of test results. The project will have a 3 month start-up phase, with formal testing to begin in September 2018.

The contract began on 25th May 2018 and will end on 30th September 2021. Provision for a 12 month extension has been included.

The total value over the life of the three year and four month contract will be approximately $2.8 million NZD.

The Commission would like to thank all the tenderers for their participation in the tender process.

Award Date: Thursday, 31 May 2018 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Friday, 10 November 2017 5:30 AM (Pacific/Auckland UTC+13:00)