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Employee Engagement Measurement Tools and Services


Tender Closed
RFx ID : 22040531
Tender Name : Employee Engagement Measurement Tools and Services
Reference # :
Open Date : Thursday, 5 December 2019 6:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 31 January 2020 12:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Civil Aviation Authority
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43230000 - Software
  • 80000000 - Management and Business Professionals and Administrative Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • 86000000 - Education and Training Services
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Annette Richards
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

The Civil Aviation Authority (the Authority) is seeking to secure the services of a new supplier of employee engagement measurement tools and support services that allow us to run formal engagement surveys and real-time pulse surveys, tailored to our organisational needs.

It is the Authority’s intention to run a baseline survey in April-May 2020, and to conduct two full follow up surveys over the next four years, interspersed with pulse surveys, and report on return on investment (ROI) over that time.

It is important that the supplier has an account team who is accessible and available to guide best practice and work with us to understand our requirements, tailor, plan and execute, interpret results, recommend impactful actions, and measure impact. The successful supplier will have proven reputation and credentials in providing employee engagement survey services to organisations of similar size and scope with similar public sector, industry and geographical considerations.

We are inviting proposals from qualified suppliers to assist in the consultation, design and implementation of measuring employee engagement through formal and agile survey tools.

Awarded Status

No Winner Following an Open Request for Proposal (RFP) tendering process, The Civil Aviation Authority (CAA) & The Aviation Security Service (Avsec) of 55 Featherston Street, Wellington has awarded this contract to AskYourTeam NZ Limited, Level Two, 24 Porter Drive, Havelock North, Hawke’s Bay, New Zealand to provide Employee Engagement Measurement Tools and Support Services that allow us to run formal engagement surveys and real-time pulse surveys that are tailored to our organisational needs. The contract was signed in May 2020 and the term is for the period of 3 years. The estimated contract value is approximately $280k (excluding GST).