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Roading Customer Satisfaction Survey

Details

Tender Closed
RFx ID : 24289756
Tender Name : Roading Customer Satisfaction Survey
Reference # : 770-21-538-GS
Open Date : Monday, 10 May 2021 3:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 4 June 2021 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80140000 - Marketing and distribution
Regions:
  • Auckland
Exemption Reason : None
Required Pre-qualifications : None
Contact : Terri Gannon
terri.gannon@at.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

Auckland Transport requires a quarterly survey representative of adult residents in the Auckland region. This survey:
• measures our key Statement of Intent measures of satisfaction with roads and footpaths in the Auckland region;
• monitors user perceptions of 67 key arterial transport routes;
• drives understanding of what is important to Aucklanders about their roading network;
• identifies priority areas for improvement.

As one of AT’s core survey programmes, this is your opportunity to uncover and represent the views of Aucklanders in development and maintenance of their most extensive and used transport infrastructure network. You will excel at planning and operating robust tracking used to support key metrics across the business, as well as continuously improve analysis and presentation to make this well respected programme more relevant and understood across a large and complex organisation.

RFx Outcome

This tender has been awarded.

  • TNS NEW ZEALAND LIMITED - Level 1, 46 Sale Street, Auckland, 1010, NEW ZEALAND

Award Date: Monday, 2 August 2021 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Friday, 25 March 2022 3:20 PM (Pacific/Auckland UTC+13:00)