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Building and Facilities Management Services

Details

RFx ID : 32249651
Tender Name : Building and Facilities Management Services
Reference # :
Open Date : Monday, 18 August 2025 3:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 29 August 2025 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : On behalf of procurement agent  [?]
Categories :
  • 80130000 - Real estate services
  • 81141800 - Facilities management
Regions:
  • Auckland
Exemption Reason : 14.9.b Following an open tender
Required Pre-qualifications : None
Contact : The Buyer
info@lightrail.co.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

As the owner and landlord of 317 New North Road, Auckland Light Rail Limited (ARL) is seeking a partner to provide Building and Facilities Management Services.

The successful partner will ensure the building operates efficiently, complies with all regulatory requirements, and provides a safe, high-quality environment for tenants and visitors as well as long-term, secure investment returns.

We seek a partner who can optimise our building’s investment performance and can demonstrate a reputation for excellence in capital management, tenant satisfaction, and building maintenance including management of health and safety matters.

We expect our Partner to play a critical role in helping us achieve this by ensuring:

• Existing leases are actively managed and renewed to ensure capital performance is maintained
• Vacancies are minimised through proactive leasing support and tenant engagement
• The property is always presented and maintained to a premium standard
• Matters involving health and safety are reported to ALR on a real time basis and addressed to mitigate tenant issues and risks.
• Asset value is protected and enhanced through efficient capital planning
• Lessor works on behalf of tenants are budgeted and executed according to agreed cost, time and scope parameters

We are seeking a partner who understands and aligns with our long-term objectives. From the initial transition through to the ongoing delivery of property and facilities management services, the provider must be able to:

• Translate our strategic goals into operational excellence
• Deliver high-quality tenant experiences that reflect positively on ALR
• Act with transparency, responsiveness, and commercial acumen
• Provide clear reporting and insights to inform decision-making
• Lead with a solution-oriented mindset and a commitment to continuous improvement
• Be readily available for tenant and landlord enquire and issue management

Our ideal partner will not only meet expectations — but will consistently demonstrate leadership and innovation in the management of this asset.