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Advance Notice on RFP - Debt Collection


Tender Closed
RFx ID : 19206361
Tender Name : Advance Notice on RFP - Debt Collection
Reference # :
Open Date : Tuesday, 7 November 2017 5:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Tuesday, 21 November 2017 11:30 AM (Pacific/Auckland UTC+13:00)
Tender Type : Notice of Information (Advance Notice) (NOI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 84000000 - Financial and Insurance Services
  • International
Required Pre-qualifications : None
Contact : Ranita Singh
021 833225
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :

Auckland Council is currently looking to alter the model for which it uses to collect debt that has become overdue for a variety of bill types.
Our Credit Control department is looking to engage flexible and innovative agencies to support the collection of this outstanding debt to ensure Auckland Council is positioned to maintain the successful delivery of services to Aucklanders and visitors to Auckland.
What our team is looking for are agencies that at a minimum can align to Auckland Council values and priorities, collect debt in a timely manner that respects all Aucklanders, applies technology to identify gaps in our data and looks for ways to ensure debt recovery rates increase from our current levels.
By engaging with progressive collection agencies Auckland Council will be able to deliver more with less.

Important dates
Deadline for registration in SAP Ariba: 21 November 2017
Indicative Date of RFP Issue on SAP Ariba: 22 November 2017
Indicative Date of RFP closure in SAP Ariba: 07 December 2017

Advanced Notice
This advanced notice is to inform you of an upcoming Auckland Council RFP and provide you an opportunity to register on our new platform SAP Ariba.
Once registered in SAP Ariba you will be invited to the tender and will be able to view the full tender documents and submit a response.
Ariba Registration
Please follow the below link to register on Ariba:

Contact Ranita Singh on the below details if you would like to be invited to the tender:

Awarded Status

This tender has been completed.

Completion date: Friday, 14 August 2020 1:52 PM (Pacific/Auckland UTC+12:00)