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Auckland Council -Debt Collection

Details

Tender Closed
RFx ID : 18987301
Tender Name : Auckland Council -Debt Collection
Reference # :
Open Date : Monday, 4 September 2017 4:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Monday, 11 September 2017 11:00 AM (Pacific/Auckland UTC+12:00)
Tender Type : Registration of Interest (ROI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 84140000 - Credit agencies
Regions:
  • Auckland
Required Pre-qualifications : None
Contact : Mathew Lucas
Mathew.Lucas@aucklandcouncil.govt.nz
+64 21 530 584
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

Auckland Council is currently looking to alter the model for which it uses to collect debt that has become overdue for a variety of bill types, excluding rate debt. Our Credit Control department are looking to engage flexible and innovative agencies to support the collection of this outstanding debt to ensure Auckland Council is positioned to maintain the successful delivery of services to Aucklanders and visitors to Auckland. What our team is looking for are agencies that at a minimum can align to Auckland Council values and priorities, collect debt in a timely manner that respects all Aucklanders, applies technology to identify gaps in our data and looks for ways to ensure debt recovery rates increase from our current levels. By engaging with progressive collection agencies Auckland Council will be delivering more with less.
The Council is preparing for a possible market engagement / tendering process in October/ November 2017. We are inviting all interested suppliers to a Market Briefing covering the following topics:

• An overview of the upcoming tender.
• What Auckland Council wants to achieve from its relationship with the selected provider or providers.
• Feedback from providers on the tender overview and innovations in the market that suppliers believe Auckland Council should consider.


The meeting will be held in Auckland
Date & Time : 10-11 am, 11th September 2017
Location : 135 Albert St CBD, Auckland 1010
Please register your interest for this meeting by contacting Mathew Lucas, Procurement Manager
We appreciate your time and look forward to meeting with you.

Awarded Status

This tender has been completed.

Completion date: Friday, 14 August 2020 1:50 PM (Pacific/Auckland UTC+12:00)