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Dynamics CRM Deployment in ATEED

Details

Tender Closed
RFx ID : 18708924
Tender Name : Dynamics CRM Deployment in ATEED
Reference # : PIN_4382 Restricted Tender
Open Date : Tuesday, 30 May 2017 4:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 16 June 2017 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43231500 - Business function specific software
Regions:
  • Auckland
Exemption Reason : None
Required Pre-qualifications : None
Contact : Karen Titulaer
karen.titulaer@aucklandnz.com
021980574
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

We have identified our use of Dynamics CRM (Dynamics) as a lever to develop our partnership and relationship management capability. Dynamics has been used by ATEED for some time. However, it is not used consistently or to its full potential and could be better integrated to business processes across our business.

We are investigating the options for an end-to-end support model for Dynamics and looking for proposals on how it can meet our needs regarding:

1. Licencing
2. Support services
3. Business support.

RFx Outcome

No Winner