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Human Resources CRM Tool

Details

Tender Closed
RFx ID : 17499901
Tender Name : Human Resources CRM Tool
Reference # : PIN_2582
Open Date : Wednesday, 11 May 2016 6:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Thursday, 26 May 2016 2:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • Auckland
Exemption Reason : None
Required Pre-qualifications : None
Contact : Luca Ma
luca.ma@aucklandcouncil.govt.nz
09 977 6672
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The tender is to seek a Human Resource CRM tool.

The solution must provide the ability to securely document, track, escalate, search and report on HR enquiries/service requests.

The solution must provide the ability for customers to log service requests themselves using self-service feature.

The system should have strong track record for providing services to large complex organisation (>2,000 employees), with minimum development required and to Australasian client(s). A cloud based solution is preferable. It must however meet the IS cloud security requirements.

Paricipants need to make a free trial login available for 3 weeks from 23nd May 2016.

RFx Outcome

No Winner