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Primary Care Support Service


Tender Closed
RFx ID : 18507868
Tender Name : Primary Care Support Service
Reference # :
Open Date : Monday, 27 March 2017 9:00 AM (Pacific/Auckland UTC+13:00)
Close Date : Thursday, 4 May 2017 5:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85100000 - Comprehensive health services
  • 85121500 - Primary care practitioners services
  • 85121700 - Healthcare providers specialists services
  • 85122100 - Rehabilitation services
  • 85122200 - Individual health screening and assessment services
  • Auckland
Required Pre-qualifications : None
Contact : Lee Reygate
Alternate Physical Delivery Address  : N/A
Alternate Physical Fax Number  :

Waitemata District Health Board (DHB) is seeking a provider or providers of mental health and addiction services to deliver Primary Care Support Services (PCSS). The PCSS is a new initiative for Waitemata District Health Board (DHB) that aims to link:
1. Mental Health and Addiction (MHA) Non-Government Organisations (NGO) psycho-social support providers to General Practices
2. MHA NGOs to other MHA organisations and other community organisations

With these linkages in place the successful provider, or providers, will deliver support services to people referred by General Practice; and provide navigation support and a seamless entry into other providers as required.

The service may be delivered by more than one provider. This may occur to provide an:
1. Even service coverage across the Waitemata district and/or
2. To achieve a strong cultural coverage and/or
3. To provide peer and non-peer based services

We do not want providers that cannot deliver the service:
1. Within an established recovery framework
2. As per the service specification
3. Within the provided funding
4. Within the timeframe

Waitemata DHB is looking for:
1. Credible providers with the capability and experience to deliver PCSS in the Waitemata DHB district with appropriately experienced and qualified staff
2. Providers with existing links and a significant track record of delivering a similar service to a required quality standard and specification.
3. Providers that can deliver culturally appropriate services for the Waitemata DHB population
4. Providers who have existing links to Māori, Pacific and Asian communities and organisations,
5. Providers with a good track record in working cooperatively and collaboratively with other organisations who deliver mental health and addictions services.

This is a unique opportunity to lead the integration of NGO support services and General Practice in New Zealand’s largest DHB. Through the development of linkages and the support work role in primary care the successful provider, or providers, will support people with mental distress to thrive.

Awarded Status

This tender has been awarded to

  • Affinity Services Limited
  • Emerge Aotearoa
  • Pathways Health
  • WALSH Trust

Award Date : Friday, 7 July 2017 2:10 PM (Pacific/Auckland UTC+12:00)