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RFP to join the panel of MSD Accredited Medical Alarm Service Providers


Tender Closed
RFx ID : 20813875
Tender Name : RFP to join the panel of MSD Accredited Medical Alarm Service Providers
Reference # :
Open Date : Friday, 8 March 2019 12:00 PM (Pacific/Auckland UTC+13:00)
Close Date : Friday, 5 April 2019 12:00 PM (Pacific/Auckland UTC+13:00)
Department/Business Unit : Procurement Solutions
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
  • 91000000 - Personal and Domestic Services
  • New Zealand
Required Pre-qualifications : None
Contact : .
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Ministry of Social Development (MSD) funds the costs of Medical Alarm Services to its eligible clients through a Disability Allowance (DA).

A medical alarm is a device worn by the client so they can signal the presence of a hazard requiring urgent attention and summon emergency medical personnel.

Assistance with Medical Alarms is only provided to people whose General Practitioner has assessed that an alarm is necessary for their normal daily living, without it, the person’s life or health would be put at risk or their disability would be aggravated.

Once the client has obtained approval from their General Practitioner, they select a supplier of their choice from a panel of MSD accredited suppliers.

The scope of the Medical Alarm Service includes the supply of medical alarms, installation, monitoring, maintenance and response to all activated alarm signals at any time 24 hours per day, seven days a week delivered by a supplier.

Suppliers are not permitted to upsell other services that will incur additional costs to the client such as tele-health or other valued added equipment/services.
All accredited suppliers must be members of the Telecare Services Association New Zealand (TSANZ); an industry body whose quality standards ensure industry members operate to best practice when providing services to the community.

All contact via GETS Question facility please. Please do not email your response, use the GETS function.