Create New Account Purchaser Login
Search Tenders
Advanced Search
You are not logged in.

Request for Information - New Zealand Telecommunications Relay Services


Tender Closed
RFx ID : 19234077
Tender Name : Request for Information - New Zealand Telecommunications Relay Services
Reference # : RFI 680
Open Date : Wednesday, 15 November 2017 3:30 PM (Pacific/Auckland UTC+13:00)
Close Date : Friday, 8 December 2017 12:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Information (Market research) (RFI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 32000000 - Electronic Components and Supplies
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 45000000 - Printing and Photographic and Audio and Visual Equipment and Supplies
  • 81000000 - Engineering and Research and Technology Based Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Required Pre-qualifications : None
Contact : MBIE Procurement
via GETS
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The Ministry of Business, Innovation and Employment (MBIE) has responsibility for Telecommunications Relay Services in New Zealand, which allow members of the deaf, hearing-impaired, speech-impaired and deafblind communities to access telecommunications services in a variety of ways.

Current contracts for services expire on 30 June 2019. We are seeking information on the interest and capabilities of potential service providers, to ascertain what technological solutions could be employed to best serve the needs of the user communities.

Through this Request for Information (RFI) process MBIE is seeking to become a more informed buyer, and to better understand what new and innovative solutions can be delivered and the possible cost of these solutions. With this in mind, we are not limiting responses by any specification requirements as we do not wish to rule out any solution that could be employed to meet user needs. We are seeking information on the types of applications, technologies, standards, platforms, services and/or equipment that could be procured by the Crown to best deliver Telecommunications Relay Services in New Zealand beyond 30 June 2019, in alignment with the strategic principles outlined in section 2.2 of the RFI.

To download and view this RFI document, click on 'subscribe to this notice'. Please note that for this RFI we do not have a prescribed RFI response format. Please submit your response through GETS before the deadline.

Awarded Status

No Winner No contract was awarded as this Request for Information (RFI) was is for market research only. We thank all those who submitted responses or expressed an interest, and appreciate the input provided.