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Customer Insights Research in the ICT and education provider sector

Details

Tender Closed
RFx ID : 18699890
Tender Name : Customer Insights Research in the ICT and education provider sector
Reference # : 644 Restricted Tender
Open Date : Friday, 26 May 2017 4:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 23 June 2017 3:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
Regions: N/A
Exemption Reason : None
Required Pre-qualifications : None
Contact : Bridget Pope
bridget.pope@mbie.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address : NEW ZEALAND
Overview

Immigration New Zealand (INZ) is the largest business unit within the Ministry of Business, Innovation and Employment (MBIE) and is embarking on a journey to develop its customer insight capability for its primary customer group – beneficiaries who benefit from migrants coming to New Zealand (NZ) as a supply of labour or consumers of their services. INZ seeks to engage a supplier to undertake qualitative customer insights research to help us develop a deeper and richer understanding of beneficiary customer needs, behaviours and preferences, starting with the information and communications technology (ICT) sector and the education provider sector.

RFx Outcome

No Winner Immigration NZ has awarded a contract to Gravitas Strategy and Research for Customer Insights Research in the ICT and education provider sector, via the AoG Consultancy Panel. The contract is in place for 5 months with an estimated value of $100,000