Supplier log in
P17-267 Secondary RFP Patient Experience & Online Engagament
Details
|
Tender Closed
|
|
| RFx ID : | 19512872 |
| Tender Name : | P17-267 Secondary RFP Patient Experience & Online Engagament |
| Reference # : |
P17-267
|
| Open Date : | Friday, 9 March 2018 12:00 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Friday, 6 April 2018 12:00 PM (Pacific/Auckland UTC+12:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
| Categories : |
|
| Regions: |
|
| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
David A. Raygoza Jr. david.raygoza@healthalliance.co.nz 021 736 518 |
| Alternate Physical Delivery Address : | |
| Alternate Physical Fax Number : | |
| Agency Address : | NEW ZEALAND |
Secondary RFP for short-listed suppliers selected from EOI Tender GETS RFx ID 18796841.
Auckland DHB currently uses online survey tools to monitor and understand patient experience and to engage with both Reo Ora Health Voice panel members and others in the wider community about a range of topics. These activities are part of a broad programme of work focussing on better understanding and responding to people who use our services, and our wider community. These may be service specific surveys or part of wider consultations about strategy, proposals or understanding aspects of health needs. Auckland DHB provides services to people from across New Zealand and the Pacific and we have special responsibilities to address health and wellbeing for the people resident in our own district. Increasingly we are moving to a co-design /co-production approach that involves working in partnership with the people we serve; in this context we would like tools that enable people to proactively identify what is important to them and engage with us easily, across a range of methods, about what matters to them. These activities are within a wider framework of performance improvement and a focus on person centred care and design. We are seeking innovative and engaging approaches that will best help us hear from a diverse range of people and improve experience and outcomes.
Primary Categories:
- Web Panel (Website and Online Panel Management)
- Online Survey Tools
- Patient Experience Survey Program
This tender has been awarded to:
- Qualtrics,LLC
Further Award Information:
Contract awarded to Qualtrics LLC
Award Date: Tuesday, 25 September 2018 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Friday, 6 July 2018 4:30 AM (Pacific/Auckland UTC+12:00)
