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Customer Identity Access Management

Details

Tender Closed
RFx ID : 18539423
Tender Name : Customer Identity Access Management
Reference # :
Open Date : Monday, 3 April 2017 5:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Friday, 21 April 2017 3:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Information (Market research) (RFI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
  • 81000000 - Engineering and Research and Technology Based Services
  • 83000000 - Public Utilities and Public Sector Related Services
Regions:
  • Wellington
Required Pre-qualifications : None
Contact : John Richards
0277128030
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The Department of Internal Affairs (DIA) is publishing several Request for Information (RFI) documents on the Government Electronic Tender Service (GETS) in April 2017 relating to its Transforming the System of Service Delivery (TSSD) programme. Through the RFIs, DIA will be seeking information from the market to influence the approach taken within the TSSD Single Stage Business Case (SSBC), including informing the sourcing strategy for procurement activity required. The rationale used to define the scope of each RFI is based on the specialist nature of the requirements, and which components have a natural relationship or dependency with other components.

The scope of services within the RFI documents include:
i. Transformation support services
ii. Data services (including data quality, data virtualisation (or similar) and analytics (including business intelligence), and big data
iii. Customer centric solution (a full customer centric service stack encompassing customer relationship management, workflow and business rules)
iv. Customer identity and access management.

This RFI relates to Customer Identity and Access Management only.

Separate RFIs are being published for the other service areas identified above.

DIA intends to hold a market briefing in relation to the RFI on Friday, 7 April 2017. You must register to attend this briefing. If you have not already registered to attend the market briefing, please email TSSDinfo@dia.govt.nz with RFI Market Briefing Registration in the subject line and your name, organisation and email contact details in the body of the email and attach a completed copy of the Non-Disclosure Agreement issued with this RFI.

RFx Outcome

This tender has been completed.

Further information:
This is a request for information

Date RFx was completed/updated: Thursday, 1 February 2018 3:48 PM (Pacific/Auckland UTC+13:00)