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17PROCDT002 SERVICE AND WORKFLOW M/MENT SYSTEM

Details

Tender Closed
RFx ID : 18866148
Tender Name : 17PROCDT002 SERVICE AND WORKFLOW M/MENT SYSTEM
Reference # : 17PROCDT002 Restricted Tender
Open Date : Wednesday, 26 July 2017 9:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Wednesday, 9 August 2017 12:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Quotations (RFQ)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43231500 - Business function specific software
  • 43232300 - Data management and query software
  • 43232600 - Industry specific software
  • 43233500 - Information exchange software
  • 43233700 - System management software
Regions:
  • Canterbury
Exemption Reason : None
Required Pre-qualifications : None
Contact : Donna Talbot
Alternate Physical Delivery Address  : Supply Department, 211 Blenheim Road, Riccarton, Christchurch
Alternate Physical Fax Number  :
Agency Address :
Overview

The CDHB People and Capability function seeks to put “People at the heart of all we do”. However, there are some difficulties and frustrations with our current way of working, which need to be addressed if we are to achieve our vision.
We are seeking a service and workflow management solution that addresses these issues and provides:

 Efficiencies through simplification of query resolution
 Improved coordination of work
 Improved agility and ability of workflow
 Improved allocation of efforts and resources
 Reduced transactional work
 Improved policy access, management and consistency of application
 Enhanced operational HR management
 Service level agreement and metrics
 Knowledge management capability.

This is a Secondary Procurement to invited participants only under the AOG Consultancy Services Agreement.

RFx Outcome

This tender has been awarded to:

  • Deloitte

Award Date: Monday, 18 September 2017 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Monday, 18 September 2017 8:49 AM (Pacific/Auckland UTC+12:00)