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102-17-438-BT HHDC Solution Replacement - Hardware

Details

Tender Closed
RFx ID : 18283645
Tender Name : 102-17-438-BT HHDC Solution Replacement - Hardware
Reference # : 102-17-438-BT Restricted Tender
Open Date : Thursday, 12 January 2017 1:00 PM (Pacific/Auckland UTC+13:00)
Close Date  : Thursday, 2 February 2017 10:00 AM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions: N/A
Exemption Reason : None
Required Pre-qualifications : None
Contact : Darren Bartlett
procurement@at.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

HHDC (HandHeld Device Checker) is the device that Auckland Transports Public Transport operators use to check that AT HOP cards are tagged on appropriately. The device is used by the revenue protection inspectors.
The main purpose of the current HHDC is to prevent/monitor fare evasion.
Following each card inspection, an inspection result is captured. These results are interfaced back to the Auckland Transport data warehouse to provide reporting compliance statistics to the Auckland Transport Metro and HOP business teams.
The current application and devices need to be replaced, as they have reached their end of useful life.
The current mobile devices aren’t able to support 8 hour inspection usage between battery charges. The application is also not compatible with new device technology, so battery duration cannot be addressed by a simple device upgrade.

We need to onboard a supplier that will provide the replacement handheld device (and peripherals). This may be presented as multiple options, as long as the options meet the device requirements and permit the HOP card checking application to perform at the required level.
Auckland Transport is seeking limited support for the devices and a competitive warranty offering.
This solution will be provided to Auckland Transport’s PT operators to facilitate them to meet their PTOM inspection obligations and provide confirmation of their compliance.
The supporting software application is currently under development to accompany this device collectively as the final solution.

RFx Outcome

This tender has been awarded to:

  • e-merge Data Solutions Limited

Award Date: Wednesday, 26 July 2017 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Thursday, 2 February 2017 10:22 AM (Pacific/Auckland UTC+13:00)