|RFx ID :||20495169|
|Tender Name :||Advance Notice - Reviewer Services and Dispute Resolution|
|Reference # :|
|Open Date :||Thursday, 29 November 2018 10:30 AM (Pacific/Auckland UTC+13:00)|
|Close Date :||Friday, 7 December 2018 5:00 PM (Pacific/Auckland UTC+13:00)|
|Tender Type :||Notice of Information (NOI)|
|Tender Coverage :||Sole Agency [?]|
|Required Pre-qualifications :||None|
|Alternate Physical Delivery Address :|
|Alternate Physical Fax Number :|
The ACC legislation provides for claimants, employers and levy payers to submit a formal request to review any of its decisions. ACC needs the services of a panel of suitably qualified experts to provide a prompt, impartial, high quality, outcome focused service to all customers that have requested a review.
ACC is looking for credible, experienced, customer focused providers who have the capability, skills and knowledge to deliver Reviewer Services and Dispute Resolution. You will need to demonstrate a thorough understanding of good practice dispute resolution and a proven track record in its application. This should include mediation, conciliation and arbitration. It is important that you are forward thinking and willing to adopt appropriate technologies. A proactive approach to both privacy and health and safety is essential.
We intend to go to market in the week beginning 3 December 2018. The opportunity will be advertised on the Government Electronic Tenders Service. If you are interested in the opportunity, please download the RFP once it becomes available. Refer to the attached Advance Notice for further details.