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RFI for the Provision of Dispute Resolution & Case Review Services


Tender Closed
RFx ID : 19855463
Tender Name : RFI for the Provision of Dispute Resolution & Case Review Services
Reference # :
Open Date : Monday, 2 July 2018 9:30 AM (Pacific/Auckland UTC+12:00)
Close Date : Tuesday, 31 July 2018 3:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Information (Market research) (RFI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
  • 83000000 - Public Utilities and Public Sector Related Services
  • 85000000 - Healthcare Services
  • 93000000 - Politics and Civic Affairs Services
  • Auckland
  • Bay of Plenty
  • Canterbury
  • Chatham Islands
  • Gisborne
  • Hawke's Bay
  • Manawatu-Wanganui
  • Marlborough
  • Nelson
  • Northland
  • Otago
  • Southland
  • Taranaki
  • Tasman
  • Waikato
  • Wellington
  • West Coast
Required Pre-qualifications : None
Contact : -
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :

The purpose of this Request for Information (RFI) is to gain a more detailed understanding of the Dispute Resolution Market in New Zealand and the range of solutions and approaches that may be available.

This RFI is for information purposes only. It will not be evaluated, will not be used to create a shortlist and will not result in a contract award. However, it is an excellent opportunity to provide early input into the development of a solution that could affect you.

The RFI may result in a formal RFx / Notice of Procurement being issued on GETS.

ACC is a significant user of Dispute Resolution Services; in particular the need for independent reviews of disputed decisions. We are keen to improve our knowledge and understanding of the New Zealand market.

As part of our legislation (Accident Compensation Act 2001: Part 5) we are required to engage and allocate reviewers to review the decisions we make, on application by clients. This service must be independent of ACC and a reviewer must have had no prior involvement in the case being considered. More information on the service is available from the ACC website.