|RFx ID :||18699704|
|Tender Name :||Voice of the Customer Solution - Request for Proposal|
|Reference # :||WR7010A|
|Open Date :||Friday, 26 May 2017 5:00 PM (Pacific/Auckland UTC+12:00)|
|Close Date :||Thursday, 22 June 2017 3:00 PM (Pacific/Auckland UTC+12:00)|
|Tender Type :||Request for Proposals (RFP)|
|Tender Coverage :||Sole Agency [?]|
|Required Pre-qualifications :||None|
|Alternate Physical Delivery Address :|
|Alternate Physical Fax Number :|
ACC wishes to implement ‘real time’ customer feedback through the concept of Closed Loop Feedback (Voice of the Customer solution). Closed Loop Feedback (CLF) is intended to operate as the ‘real-time’ pulse check of the ACC customer experience across all functions and levels to enable immediate and coordinated action across ACC.
For interested parties please refer to the Attachments section of this notice to obtain RFP documents.